Privacy Policy

Effective Date: 12/25/25 Updated: 01/01/2026

Tropical Haven Property Solutions (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to handling client information responsibly. This Privacy Policy explains how information is collected, used, and shared in connection with our residential and commercial landscaping and property services.

1. Information We Collect

We collect information necessary to communicate with clients and provide requested services, including:

• Name and business name
• Email address and phone number
• Property and service address
• Service requests, estimates, and project details
• Communications related to scheduling, approvals, and service completion
• Payment-related information required to process transactions

Information may be collected through our website, service management software, email, phone communications, or in person.

2. How We Use Your Information

Client information is used to:

• Respond to inquiries and prepare estimates
• Schedule, perform, and complete services
• Process payments and maintain billing records
• Communicate updates, confirmations, and service notices
• Comply with legal, tax, and business obligations

We do not use client information for unrelated purposes.

3. Payments

Payments are processed through secure third-party payment processors integrated with our service management systems.

• Clients enter their payment information directly into the payment platform
• We receive confirmation of payment and transaction status for recordkeeping
• Payment information is used solely for billing and service fulfillment

4. Sharing of Information

We do not sell or trade client information.

Client information may be shared only:

• With third-party payment processors for transaction processing
• With subcontractors or specialty contractors when a requested service falls outside of our scope and only with the client’s knowledge and permission
• With service providers that support our operations
• When required by law or legal process

Shared information is limited to what is necessary to complete the authorized service.

5. Client Authorization

When collaboration with another contractor is required, clients will be informed in advance. No client information is shared for service fulfillment without client approval.

6. Data Security

We take reasonable administrative and technical measures to protect client information from unauthorized access, misuse, or disclosure. While no system is completely secure, we make good-faith efforts to safeguard all collected information.

7. Cookies & Website Analytics

Our website may use cookies or analytics tools to improve functionality and user experience. You may manage cookie preferences through your browser settings.

8. Third-Party Websites

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Your Rights

Clients may request access to, correction of, or deletion of their personal information, subject to legal or contractual requirements. Requests may be submitted by contacting us directly.

10. Changes to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted with a revised effective date.

11. Contact Information

For questions regarding this Privacy Policy or how your information is handled:

Tropical Haven Property Solutions

Email: tropicalhavenps@gmail.com

Phone: (239) 777-7150

Service Area: Sarasota & Surrounding Areas